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FAQ
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Why Buy Vintage?Every vintage piece has a story to tell. Perhaps it once belonged to a starry-eyed romantic, a bold adventurer, or a stylish icon of the past. When you wear vintage jewellery, you’re not just wearing gold and gemstones - you’re carrying a little piece of history with you. Plus, buying vintage is a sustainable choice, giving these treasures a new lease of life rather than letting them be forgotten.
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Jewellery Care & MaintenanceVintage jewellery has already stood the test of time, and with a little love, it will last for generations to come. Keep your jewellery away from water, perfumes, and lotions. Store it in a soft pouch or jewellery box when not in use. Clean gently with a soft cloth—harsh chemicals can damage delicate stones and metals. Invest in a proper jewellery cleaning cloth, we like the brands [insert] who make cloths imbued with the right polish and different cloths for different metals. In a pinch you can use a soft toothbrush and some very watered-down dish soap to bring out that extra sparkle, but do ensure you dry your jewellery well afterwards and refrain from doing this every time your jewellery needs a clean.
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I Want a Bespoke Piece - Can You Help?Absolutely! f you are looking for something one-of-a-kind, we can help you source a unique vintage treasure or create a bespoke piece from scratch. Let's bring your vision to life! Use our contact form to get in touch!
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Do You Offer Gift Services?Of course! A beautiful vintage piece makes a truly special present. All our products are sent out in our own jewellery boxes and packaged securely, but if you are after something more special we will also include a handwritten note and gift packaging to make your gift extra meaningful. Simply select the gift option at checkout or contact us with any special requests.
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What Size Am I?Finding the right size is key to ensuring your jewellery feels as good as it looks! If you’re buying a ring, bracelet, or necklace and aren’t sure of your size, we can help. How Do I Measure My Ring Size? Here are a few simple ways to find your perfect fit: Use a ring you already own – Measure the inside diameter and compare it to a size chart. Use string to measure your finger – Wrap a piece of string around the chosen finger (not too tight, but don’t make it too loose either), mark where the ends meet and measure the string to get the inside diameter and compare it to our size chart. Order a ring sizer - We offer a handy ring sizer you can use at home. Visit a jeweller - A professional jeweller can measure your finger accurately. Need help? Drop us a message, and we’ll guide you through the process!
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Can My Items Be Resized?Many of our rings can be resized, but some delicate designs (especially antique pieces with intricate settings) may have limitations. If you love a ring but aren’t sure about the fit, get in touch- we’ll do our best to make it perfect for you! The same goes for bracelets and necklaces, we can adjust these for a perfect fit.
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What If I Change My Mind?We want you to adore your jewellery. If it's not quite right, we can accept returns within 30 days of placing your order, as long as the item is in its original condition. Bespoke and resized pieces are non-returnable, as they have been made specially just for you. Read our full return policy in our Policies section.
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How Does Shipping Work?We ship across the UK and worldwide, with secure, tracked delivery. Free shipping is available for orders over £250. Your jewellery will arrive beautifully packaged, ready to be treasured. If you need something urgently, let us know, and we’ll do our best to accommodate!
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