Our Policies

1. Introduction

This website is lovingly operated by Gold Curiosity Shop. By stepping into our world of gilded treasures, you agree to abide by these terms and conditions, as well as any additional policies referenced here. If these terms do not align with your expectations, we kindly ask you to refrain from using our services.

We reserve the right to update these terms from time to time. The evolving nature of our collection means changes may be made without notice, so please revisit this page occasionally.

2. Shopping with Us

By placing an order with Gold Curiosity Shop, you confirm that you are at least the age of majority in your location. You may not use our products for unlawful or unauthorised purposes, nor violate any applicable laws in the process.

Each piece in our collection is unique, carrying whispers of past eras. As such, we take great care in curating detailed descriptions and images. However, as with all things vintage, minor imperfections are part of their charm. Please review all details carefully before making a purchase.

3. Pricing & Payments

We strive to offer fair pricing that reflects the history and craftsmanship of our pieces. Prices are subject to change without notice, but rest assured, once you have made a purchase, the price you paid is final. We accept various secure payment methods and ensure that all transactions are encrypted for your protection.

4. Shipping & Delivery

Once your order is packaged and ready for posting, we will ensure it is carefully packaged and dispatched with trusted carriers. Delivery times may vary, especially for international orders, and any applicable customs fees or duties are the responsibility of the buyer.

Should your order be delayed beyond a reasonable period, please do not hesitate to reach out to us, and we will do our best to assist you.

5. Returns & Exchanges

We understand that sometimes, a piece may not feel quite right once in hand. Should you wish to return an item, please notify us as soon as possible and within 30 days of placing your order. Returns are accepted provided the item is in its original condition.

Due to the nature of vintage jewellery, we cannot accept returns on items that have been worn or altered. Return shipping costs are the responsibility of the buyer unless the item arrives damaged or not as described.

6. Authenticity & Condition

Every piece in our collection has been carefully sourced and evaluated for authenticity. While we make every effort to provide accurate descriptions, vintage jewellery often carries the gentle patina of time, adding to its unique allure. If you have any questions about an item, please reach out before purchasing - we are always happy to share more about its story!

7. Privacy & Security

Your privacy is as important to us as the treasures we curate. Any personal details shared with Gold Curiosity Shop are treated with the utmost confidentiality and will never be sold or shared with third parties. For more details, please review our Privacy Policy.

8. Prohibited Uses

While we love to celebrate the beauty of the past, we must insist that our site is used respectfully. You may not engage in fraudulent activities, violate intellectual property rights, or attempt to harm the security of our website. Any such actions may result in termination of access to our services.

9. Liability & Disclaimers

We take great care in presenting our collection with honesty and accuracy, but we cannot guarantee that every piece will meet your exact expectations. The Gold Curiosity Shop is not liable for any indirect damages resulting from the use of our website or products.

By purchasing from us, you acknowledge that vintage jewellery comes with a history and may not have the same durability as newly manufactured pieces.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Kingdom. Should any disputes arise, we encourage open and friendly communication to find a resolution.

11. Contact Us

Questions, concerns, or simply curious about a piece? We would love to hear from you! You can reach us at goldcuriosityco@gmail.com.

Thank you for visiting Gold Curiosity Shop - the home of jewellery with a past made for your future. Stay curious!

At Gold Curiosities, we want you to adore your vintage jewellery as much as we do. If for any reason you are not completely enchanted with your purchase, we offer a simple and fair returns policy.

1. Returns

We accept returns within 30 days of purchase, provided the item is in its original, unworn condition and includes all packaging.

Items must be returned in the same condition as received.
Customers are responsible for return shipping costs.
A proof of purchase is required.

2. Non-Returnable Items

Some items are made just for you, and as such, we cannot accept returns unless faulty:

Bespoke or custom-made jewellery.
Pieces that have been resized or altered at your request.
Earrings (for hygiene reasons).

3. Refunds

Once we receive and inspect your returned item, we will process your refund within 14 business days to your original payment method.

Shipping costs are non-refundable.
If an item is returned in a condition that differs from when it was sent, we may not be able to issue a refund.

4. Faulty or Damaged Items

We take the greatest care to ensure every piece reaches you in perfect condition. However, if your item arrives faulty or damaged, please contact us within 7 days of receipt with photos, and we will arrange a replacement or refund.

5. How to Initiate a Return

Simply email us at goldcuriosityco@gmail.com with your order number and reason for return, and we’ll guide you through the process.

6. Contact Us

If you have any questions about our returns and refunds policy, we’re here to help:

Gold Curiosity Shop

Email: goldcuriosityco@gmail.com

1. Introduction

[Gold Curiosities] ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website [www.goldcuriosities.co.uk] (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information in order to provide and improve our services:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Non-Personal Information: IP address, browser type, pages visited, and other technical data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience and analyze site traffic.

3. How We Use Your Information

We use your information for the following purposes:

To process transactions and fulfill orders.
To communicate with you regarding your purchases or inquiries.
To improve our website, products, and services.
To send promotional offers and marketing materials (you can opt out at any time).
To comply with legal obligations.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

Service Providers: Payment processors, shipping partners, and other third parties assisting in our operations.
Legal Requirements: If required by law, we may disclose information to comply with legal processes or protect our rights.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications.
Disable cookies through your browser settings.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Gold Curiosities Goldcuriosityco@gmail.com

Introduction

Welcome to [Gold Curiosities] ("we," "our," "us"). This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our website, [www.goldcuriosities.co.uk] ("Website"). By using our Website, you agree to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They help improve user experience by remembering preferences, enhancing site functionality, and providing insights into how visitors interact with the Website.

Types of Cookies We Use

We use the following types of cookies:

Essential Cookies: These cookies are necessary for the Website to function properly. They enable core functionalities such as security, accessibility, and page navigation.
Performance and Analytics Cookies: These cookies collect information about how visitors use our Website, such as pages visited and time spent on the site. This data helps us improve website performance and user experience.
Functionality Cookies: These cookies allow us to remember choices you make (e.g., language preference, login details) to provide a more personalised experience.
Advertising and Marketing Cookies: We may use these cookies to deliver relevant advertisements based on your interests. They help track the effectiveness of our marketing campaigns and limit the number of times you see an ad.

Third-Party Cookies

We may use third-party services, such as Google Analytics, to analyse Website traffic and user behaviour. These third parties may also use cookies to collect data in accordance with their own privacy policies. We do not have control over third-party cookies.

Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Below are links to guides for managing cookies in popular browsers:

Please note that disabling cookies may impact the functionality of our Website.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or business operations. Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about our Cookie Policy, please contact us at:

Gold Curiosity Shop

Goldcuriosityco@gmail.com

Portsmouth, UK

By continuing to use our Website, you consent to our use of cookies as described in this policy.